Acceptable Use Policy

Last updated 17 October 2026

This policy applies to everyone using ChatAutomater and forms part of the Terms of Service. It exists to protect people who receive messages, the platforms we integrate with, and the service itself.

You must

• connect only accounts, Pages, numbers and bots you own or are authorised to manage;
• follow the policies of Meta, Instagram, WhatsApp, X and Telegram that apply to you;
• message people only where you have a lawful basis, such as a reply to their own comment, mention or message, or valid consent;
• honour opt-outs immediately (STOP, UNSUBSCRIBE or similar) and stop automated replies to that person;
• identify your business accurately and keep your automations truthful.

You must not

• send spam, unsolicited bulk or repetitive promotional messages;
• impersonate another person, brand or platform, or mislead people about who you are;
• share illegal, hateful, harassing, sexually exploitative, violent or deceptive content, malware or phishing links;
• collect passwords, card numbers, government IDs, health or other sensitive data through automations;
• scrape, harvest or sell contact data, or use the service to make automated decisions with legal or similarly significant effects on people;
• bypass, probe or overload rate limits, access controls or the service, or interfere with other users;
• resell the service, or reverse engineer it except where the law allows;
• use the service to break the law or infringe anyone’s rights.

Enforcement

We may pause automations, remove content, restrict or terminate accounts, and report unlawful activity to authorities if we believe this policy has been breached or the service or others are at risk. Where practical we will tell you why. To report abuse or appeal an action, email rkstsuku@gmail.com.